Payment Due

Net 30 days after date of invoice. A finance charge of 1.5% per month (18% per annum) will be added to past due accounts. We accept VISA and MasterCard payments. We are not responsible for any printing errors or price differences.

Minimum Order

$350 – for all orders shipped directly from Holland. This does not apply to orders made after the order deadline being filled from stock. All prices are subject to change without prior notice.  A $40.00 handling fee will be charged for orders less than the $350 minimum.

Order Deadlines

For availability of the full program your order must be submitted by order deadline.  After that date we maintain a stock from which later orders can be filled.

Order Changes and Cancellations

Order changes and cancellations can be accepted until the order deadline.  Orders cancelled after the order deadlines are subject to a 25% restocking fee based on original confirmation amount. The fees will be billed and are due immediately after cancellation.

Shipping

All prices are FOB distribution point.

Disclaimer

Vanhof & Blokker is not responsible for non-performing or loss of product that has been improperly stored, planted or otherwise injured from use of pesticide or fertilizer or any growing conditions beyond our control. Even though Holland has an excellent growing climate we cannot be held responsible for growing and weather conditions beyond our control. A confirmation will be sent when order has been processed but items may be cancelled at a later date until the order deadline.

Upon Arrival

Check whether your shipment is complete and all products are in good condition. Bulbs or bare root must be stored in a well-ventilated and dry place. If for some reason, the bulbs or bare root do not arrive in good condition, all claims, damages, spoilages and shortages must be reported to us in a written letter stating the problem within 72 hours of receipt.  Pictures are required for all damage or spoilage issues.

Claims – Non-performing product

Request for credit must be made within 30 days after receipt of the order. Send a written request with specifications and pictures to your salesperson. Pictures must show the bulb or bare root of each variety requested for credit. We will replace, credit, or make a prompt adjustment at that time. The value of a claim can never be more than the invoiced amount. Credits on accounts must be used within one calendar year. Vanhof & Blokker reserves the right to inspect, at the customer’s location, all claims for credit. Vanhof & Blokker reserves the right to have non-performing product returned to us at our expense.